Privacy Policy

Effective date: January 1, 2026. Last updated: January 1, 2026.

This Privacy Policy describes how SunRooma Ventura Sunrooms ("we," "us," or "our") collects, uses, and protects personal information when you visit our website at venturasunroomsandpatios.com (the "Site") or contact us about our services. Please read this policy carefully. By using the Site, you agree to the practices described here.

1. Information We Collect

Information You Provide to Us

When you fill out a contact form, request an estimate, or send us an email, we collect the information you submit. This may include your name, phone number, email address, home address or location, and any details you share about your project. We only collect information you choose to give us.

Information Collected Automatically

When you visit our Site, certain information is collected automatically by our hosting provider and analytics tools. This includes your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This data is collected in aggregate and is generally not linked to your personal identity.

Cookies

Our Site may use cookies - small text files stored on your device - to remember your preferences and improve your browsing experience. Third-party tools we use, such as Google Analytics, may also place cookies on your device. You can configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of some parts of the Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free estimates.
• Schedule and coordinate home visits and project consultations.
• Communicate with you about your project, including follow-up messages.
• Improve our website, services, and customer experience.
• Comply with legal obligations and resolve disputes.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not send unsolicited marketing emails.

3. Third-Party Services

We use a small number of trusted third-party services to operate our Site and handle form submissions. These may include:

• Google Analytics - website traffic and usage analytics.
• Google Maps - embedded maps for office location display.
• Tally - online contact and estimate request forms.
• Vercel - website hosting and delivery.

These services may collect data subject to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our Site.

4. Data Retention

We retain personal information you submit to us for as long as needed to respond to your inquiry or fulfill our service obligations, and as required by applicable law. If you would like us to delete your information, please contact us at hello@venturasunroomsandpatios.com and we will process your request promptly.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to request access to the personal data we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal data.
• The right to opt out of any direct communications from us.

To exercise any of these rights, please contact us using the information in Section 8 below.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

7. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

8. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.